Common Problems
- I'm wanting to update parental controls for my child, but am not receiving the email.
- How can I re-enable purchases?
- Can you change the play time limits?
Use the retrieval link to get another email sent if the email tied to the Parental Controls is still accessible. You can adjust the Parental Control settings in the Parental Controls Dashboard.
If the Parental Controls e-mail is no longer accessible or if you want to completely remove Parental Controls from your account, contact us.
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