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Received Password Reset Email But Didn't Request It

Updated: 3 months ago
Article ID: 14328

Common Problems

  • I received an email about account password resets, but have not tried to login and did not request any password reset

If you have received a password reset email without requesting one, we recommend that you take steps to secure your account:

  1. Run a security scan to remove any viruses or malware infections
  2. Update the password on your account
  3. Update the password on your email account
  4. Add an authenticator to your account

If you need help recovering your account, contact Customer Support.