Unhappy with Race or Name After a Paid Service

Updated: 8 months ago
Article ID: 14386
Relevant Products:

Common Problems

  • I did a Faction Change and I picked the wrong race by mistake
  • I paid a Race Change and I don't like the name I chose for my character

If you paid a Race Change or Faction Change and you are unhappy with the features you chose for your character, visit the barber shop in-game. It allows changing any features including your gender. If you are unhappy with the name of your character, you won't be able to change it in-game, but Customer Support may be able to help. Please note that assistance is not guaranteed. 

Customer Support does not help with fixing any mistakes on boosted characters, as you can use the Class Trial before you boost.