Don't Remember Adding Parental Controls

Updated: 7 months ago
Article ID: 14772
Relevant Games:

Common Problems

  • Don't remember adding parental controls.
  • Never added parental controls.

If you have parental controls but don't remember adding them, this is likely because you did not put in a birth date when you signed up for your account. Parental controls are required for players who are minors. 

You can disable restrictions in the Parental Controls Dashboard. If you lost the Dashboard link, send yourself a new one. To completely remove Parental Controls, contact us.

Note: If you don't know the email address associated with the parental controls on your account, contact us.