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Common Problems
- Killed a boss in Heroic ICC in 10 and now the game won't let me change it to 25
- We couldn't change our raid to 10 man, it always stayed 25 no matter what we changed
Strict instance-based lockout raids do not allow to switch between 10 and 25 player size.
This is applicable to:
- The Heroic difficulty of the following Wrath of the Lich King raids:
- Naxxramas, Obsidian Sanctum, Eye of Eternity, Icecrown Citadel, Ruby Sanctum, Onyxia's Lair, Trial of the Crusader, Vault of Archavon
- The Heroic difficulty of the following Cataclysm raids:
- Blackwing Descent, Bastion of Twilight, Throne of the Four Winds, Baradin Hold, Dragon Soul
- The Heroic difficulty of the following Mists of Pandaria raids:
- Throne of Thunder, Terrace of Endless Spring, Heart of Fear, Mogu'shan Vaults
Customer Support is unable to reset instance lockouts. Please wait until resets the following week to try it again.
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