Updated: 8 months ago
Article ID: 171907
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Your balance grant didn't work
Error Code: BLZBNTSHP30000305

Many of you who plan on purchasing a physical Collector's Edition version of our games are also interested in the benefits you get from pre-purchasing the digital versions. To help with that, we may credit you the cost of the pre-purchase version in Balance directly to your account when you later claim the Collector's Edition of the same game.

We tried to credit you Balance for the cost of your pre-purchase, but your account already has the maximum amount of balance. Read the Balance Restrictions article for information on balance limits, then spend the balance on your account and try again.