Updated: 9 months ago
Article ID: 17229
Relevant Products:

Common Problems

Failed to run a required program. Please wait one minute and try again. If this error reoccurs, please restart your computer and try again.

This error occurs when the Setup program cannot run after an update. This is usually caused by another application preventing the Setup program from making changes to the game files on your computer. Follow the steps below to resolve the issue.

  1. Restart your computer to resolve problems caused by programs and services running in the background.
  2. Update your drivers to resolve any compatibility issues.
  3. Run the Desktop App in Administrator Mode to address many installation, patching, networking, and start-up errors.
  4. Try closing background applications to resolve any software conflicts.
  5. Delete the Tools folder to automatically rebuild outdated or corrupt files.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.