Missing Character in Character Self-Service Restore

Updated: 2 weeks ago
Article ID: 19994
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Common Problems

  • I cannot find my character in the undelete section.
  • I want to restore my character but they aren't there.
  • My character is missing.
  • I cannot restore my character in the character recovery.

In order to undelete a character, first confirm you are on the correct game version (WoW or WoW Classic) and realm.

A character cannot be undeleted if - 

  • It was below level 60 at the time of deletion AND a significant amount of time has passed
  • The character shares the same name as a character currently on the realm
  • Character class restrictions have already been met
    • Example: A Demon Hunter already exists on the realm. Demon Hunters are limited to 1 per realm.