Hearthstone Performance Issues and Crashes on Desktop or Laptop

Updated: 7 months ago
Article ID: 20082
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Common Problems

  • Hearthstone is running slow and choppy.
  • My Hearthstone FPS is low.

Before you troubleshoot this issue, check the Hearthstone System Requirements to make sure your device hardware meets the minimum requirements.

  1. Make sure the Battle.net desktop app states Game is up to date for Hearthstone.
  2. Update your drivers to resolve any compatibility issues.
  3. Run the repair tool to repair any damaged game files.
  4. Try closing background applications to resolve any software conflicts.
Advanced Troubleshooting
  1. Overheating can cause performance issues, game crashes, and full computer lockups. Check for overheating components.
  2. If you're playing on a laptop, optimize your power management settings and graphics options for gaming.
  3. If the problem persists, uninstall and reinstall the game.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forum or contact us.