Item Restoration Tool Fails, Stuck in Loop

Updated: 2 months ago
Article ID: 206427
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Common Problems

  • When I click on on "restore items" the page refreshes
  • Item restoration page is not working
  • I can't restore my items

If you have loading issues on the item restoration page try the following:

  • If you are using a mobile device, try on a computer .
  • Clear the cache and cookies of your browser
  • Try a different browser
  • Try using a different device/network

If you tried the above and you are still having trouble, please try again later or contact us with a list of the items you wanted restored so we can investigate.

Note: Your character must have the materials gained from the original disenchantment in order for the item to be restored, including any currencies earned.