Authenticator Error - Please Connect to a Network
Updated: 11 months ago
Article ID: 207859
- I received the Authenticator error "Please Connect to a network: Your device is currently not connected to a network. Please try again later."
If you're having trouble completing the set up of a new Authenticator:
- Close any apps running in the background
- Check your device's internet connection
- Make sure you have enough free space on your device
- Try removing and reattaching your Authenticator
- Uninstall the app, restart your phone, then reinstall the Authenticator
- Clear the Authenticator's Data and Cache from your device's app manager, restart the app, and try again
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