Updated: 2 years ago
Article ID: 20940

Common Problems

Something went wrong while launching the game. If we're not in maintenance right now (please check for breaking news), give it another try.
Error: BLZBNTBGS8000000A

The desktop app is unable to generate a file required for login. 

  1. servers may be offline. Check for breaking news on the login screen or follow @BlizzardCS on Twitter for maintenance and service updates. 
  2. Restart the client and try again. If the issue persists, restart your computer. 

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.