Updated: 6 months ago
Article ID: 23778

Common Problems

Your Account is banned.
Error Code: BLZBNTTAS00000006

Blizzard suspends or bans accounts for violations of our in-game and forum policies. If you're seeing this message, check your email for details about the violation and a link to information on the appeals process.

If you do not have access to your account email address, contact Customer Support to get your account updated.

If you think your account may have been hacked or compromised, you should secure your computer and account and then seek assistance from support.