Updated: 1 year ago
Article ID: 26795
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Common Problems

Another computer or device has logged in to this account. If it is not yours, please change your password and check your security settings.
Error Code: BLZBNTBGS0000003C

The desktop app logged you out because your account was logged in elsewhere. This can happen if you share a account with family members or if you use multiple computers to log in from different locations.

Note: You will not be removed from games that are already running unless the new player tries playing the same game you're playing. Patching will also continue in the background despite this message.

If you suspect your account was hacked, visit our Account Hacked article for more information.