Error When Saving Communication Preferences

Updated: 3 years ago
Article ID: 275334

Common Problems

  • When I try change the language for the communication preferences, I receive: "An Error Occurred"
  • I want to receive news and special offers from Blizzard Entertainment but the option won't save

If you receive an error when trying to save changes to your Communication Preferences, try the following troubleshooting steps:

  1. Clear the cache and cookies in your browser
  2. Try using a different network, for example, a different Wi-Fi
  3. Try using a different device, for example, if you are on your computer, try from your phone

If you tried everything and the problem continues, contact us.