Common Problems
There is an issue preventing the Battle.net desktop app from using your audio device, typically caused by a problem with the device driver. Update your driver, or use a different device.
Tried everything here?
If the steps above did not resolve your problem, visit our Technical Support forum or contact us.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!