Wrath of the Lich King Classic: Heroic Daily Quest Item Did Not Drop

If you didn't receive a quest item it will be for one or more of the following reasons: 

• You already have the item, please check your bank
• You didn't have the quest on your quest log
• You didn't participate in the kill, you were too far or outside the instance and didn't qualify for loot
• You left the instance without looting the boss. Quest items must be picked up from the boss manually. If your inventory is full, you must make space to collect the quest item
• The dungeon party was converted to a raid group by the group leader
• You were kicked from the group by the party leader before looting the corpse

Customer Support cannot help with granting the item. Please kill the boss again.