Common Problems
- Stuck at Fetching Encoding Table
- Unable to patch or install
This error occurs when the Battle.net Application can't access encoding information on your PC or download updated information from our servers. Try the following steps to resolve this error.
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Reset your network devices to make sure your router hasn't become flooded with data.
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Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
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Try creating a new administrator account to resolve permissions issues.
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Uninstalling and reinstalling the Battle.net App may resolve rare launcher issues.
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If the problem persists, uninstall and reinstall the game.
Tried everything here?
If the steps above did not resolve your problem, visit our Technical Support forum or contact us.
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