Updated: 3 weeks ago
Article ID: 301038
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Common Problems

An error has occurred while launching game. Please check for updates or scan and repair to fix this issue.

Corrupted and damaged game files can cause a wide variety of problems and errors.

Updating the game can often resolve these issues, please check for game updates before using the repair tool.

  1. Open the desktop app.
  2. Click the icon of the game you are trying to repair.
  3. Click the cogwheel next to the Play button and select Check for Updates.

If your game is up-to-date and the problem persists, use the repair tool:

  1. Click the cogwheel next to the Play button and select Scan and Repair.
  2. Click Begin Scan.
  3. Wait for the repair to finish.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums.