BLZBNTBNU00000004

Updated: 4 years ago
Article ID: 30440
Product:

Common Problems

The Battle.net desktop app doesn't know you have this game and therefore can't uninstall it (we know this is weird, sorry). Please run the game executable directly, and then try uninstalling again.
Error Code: BLZBNTBNU00000004

The Battle.net desktop app does not recognize the game you are trying to uninstall and can't uninstall it.

  1. Launch the game using its shortcut or executable file (.exe), then try to uninstall again.
  2. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.
  3. If the problem persists, uninstall and reinstall the game.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.

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