Updated: 3 years ago
Article ID: 30809

Common Problems

You don't have a registered payment method or enough Balance to complete this purchase. Visit Account Management to add a payment method or Balance to your account.

You need to set up a payment method (credit card or PayPal) or add Balance before you can complete this purchase.

Add Payment Method Load Balance

Note: Make sure you have enough balance to cover the tax on your purchase.

If you have trouble adding a payment method or Balance to your account, contact us for assistance.