Updated: 3 years ago
Article ID: 31808

Common Problems

Your purchase is being processed. Please wait for the current transaction to complete before making additional purchases.

This error appears when we're already processing a purchase for the item you selected. Please wait for the current purchase to finish before you try to purchase anything else.

If you want to check on this purchase's status, visit your order history page in Account Management.

Need Help?

If you need help with this purchase, please contact us for assistance.