Receiving Log Out Message During Overwatch Merge

Updated: 2 years ago
Article ID: 319961
Product:

Common Problems

  • I keep getting a message asking me to log out when I'm trying to merge my Xbox Live account
  • I am trying to merge my PlayStation account but I keep getting an error asking me to log out
  • Can't merge my Switch, I'm getting a log out message

We are receiving reports of this message being sent to players trying to merge their console and PC accounts in Overwatch 2. We are investigating why the message is occurring but do not currently have a workaround.

We have seen some of the accounts reporting this issue had already merged their progress to another Overwatch account. Players who have already merged to another Battle.net account will need to relink to that account in order to see their progress.