Error: This code has already been claimed

Updated: 4 weeks ago
Article ID: 33963
Relevant Products:

Common Problems

  • Error: "An error has occurred. This code has already been claimed"
  • Error: "This code has already been claimed! You can only redeem a code once. If you didn’t already claim this code, please make sure you entered it correctly and try again. For more information, please visit our Support Site."

Game codes can only be redeemed once.

I have this code since a while

You probably added this code to another account. Try remember the email you used the first time. Contact us if you can't remember the previous email or you can't access the account where you claimed the code the first time.

I just obtained this code

Make sure you are entering the code correctly and try again. If the problem persists, contact the vendor that sold it to you. If the code was a gift, speak to the person who gifted it to you.