Common Problems
- I'm supposed to get a Game Pass Ultimate code now for my Vessel of Hatred pre-purchase, where is it?
- I claimed my Game Pass code but it's not working?
This offer is only available in Game Pass Ultimate supported regions (xbox.com/regions). However, these countries are excluded from this promotion: Turkey, Argentina, Taiwan, Hong Kong, Brazil, India, and Saudi Arabia.
The codes are sent by e-mail to eligible accounts within 14 days of purchase on the Battle.net platform and must be redeemed by November 22, 2024. If you have not received your code after 14 days, check your spam folder and follow the instructions of this page.
If you purchase Vessel of Hatred through Xbox, you can find additional information on our blog post and reach out to Xbox Support for further assistance.
For any other issues, contact Xbox Support.
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