Common Problems
- I play too much, can you please lock my account so I can't log in?
- I will be absent for a while, can you lock my account so it's not hacked?
Customer Support cannot assist with locking your account on request.
- If you want to protect your account, check How to Secure a Battle.net Account.
- If you want to limit your play time or you want to prevent real money purchases on your account, check How to Add Parental Controls.
- If you want to stop playing World of Warcraft, check How to Cancel your Subscription.
- If you want to delete your account permanently, check How to Delete a Battle.net Account. It is not possible to delete single games.
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