Common Problems
- Paid BattleTag change didn't work
- Purchased a Battle Tag change but the game still shows the old BattleTag
- Used the free BattleTag change but didn't it work and now it says I already used the free option
If you changed your BattleTag and you don't see the update in-game, check the following:
- Exit the game and launch it again
- If you have multiple Battle.net accounts, verify that you are logged in with the correct email
- If you play on console, make sure you link the correct Battle.net account to your console account
- If it was a paid BattleTag change, make sure your order status is Complete
If the issue continues, contact us.
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