Free Character Migrations are not normally available. When they are, we will post all relevant information on our community site. You can use our Character Transfer service to move your character if free migrations are not available.

To see if you have an eligible character, follow these steps:
  1. Log in to Account Management.
  2. Select your World of Warcraft license.
  3. On the Game Management page, select Free Character Migration. This page will provide information on the availability of this service.

For additional information, select a section below.

Please make a selection from the dropdown menu above.

Before Migration

  • Your character's mailbox and auctions must be completely cleared. Do not create auctions until the transfer is complete. If you see an error message about pending mail on the character after you've cleared out your mailbox, you may have inbound mail that hasn't arrived yet. Wait until the mail arrives, clear your mailbox, and try again.
  • Save all macros prior to your migration, as the User Interface will reset upon transferring.
  • If your character shares a name with an existing character on the realm you are moving to, you must rename your character.

During and After Migration

  • If your character is a guild leader, you must transfer leadership to another member or disband your guild.
  • Do not log in to the game while the transfer is processing, as this may cause delays.
  • Any items or character progress unexpectedly lost during the transfer will not be restored.
  • Your existing character name will be free to use immediately after the transfer is complete.


  • Any mail left in your mailbox prior to the migration will be lost.
  • The character must not have a WoW Token in their inventory, bank, or mailbox.
  • Your guild affiliation and tabard design will not transfer. You must join or create a new guild on your destination realm.
  • Your honor points transfer with your character. Any honor received shortly before the transfer may be lost.
  • Your conquest points transfer with your character. Any conquest points accrued after the last maintenance but before your transfer is initiated may be lost.
  • Your Friend List and Ignore List will be cleared upon transfer.
  • You will lose your arena-awarded Drakes and Titles only if you transfer during the time period between when the arena season ends and when the rewards are actually given. If you transfer at any other time, you will not lose your rewards.
  • A pending transfer can be cancelled, which will remove the request from the queue. Once the transfer has completed, you cannot reverse it. The only way to move the character again is by purchasing a Character Transfer.