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Did Not Receive Recruit A Friend Rewards

Updated: 1 month ago
Article ID: 10439

Common Problems

  • I haven't received my Recruit a Friend rewards.
  • My friend paid the subscription, how long does it take to send me the mount?

When you recruit a friend, you can earn a reward for every 30 days of game time your friend adds to their account. You can see the rewards on the Recruit A Friend page.

8 days after your friend adds game time, rewards can be claimed in-game.

If you recruited a friend and you didn’t earn a reward, here is a list of possible reasons for it.

  • Your account was not eligible
    • To receive rewards, your own account must have game time at the time your friend adds game time
  • Your friend’s payment didn’t complete yet
    • If your friend has a recurring subscription, they will be charged only when their current game-time expires
    • If your friend was charged, their payment may still be processing, and you must wait until it is complete
  • You are not linked with your friend. A link breaks if:
  • Your friend has already been subscribed for 12 months or more
    • A friend only grants you rewards for 12 months of subscribing, at which point the link between your accounts expires
    • If your friend remains subscribed past the 12 months you will not receive any additional rewards from it

If your friend pays for two, three, or six months, you do not receive two, three, or six rewards all at once. Instead, you receive one reward per month for the next two, three, or six months. You can only receive more than one Recruit a Friend reward on a single month if you have more than one friend recruited simultaneously.

Check our Recruit A Friend support article for more information.

Claiming rewards in-game

To claim an earned reward:

  1. Log in to World of Warcraft.
  2. Open your Friends List (default hotkey O) and click the Recruit A Friend tab.
  3. Click Claim Reward.

Claiming a reward automatically adds it to your account.