Diablo III Heroes Missing on Console

Updated: 2 years ago
Article ID: 117928

Common Problems

  • My Diablo III heroes are missing on my Xbox
  • I can't find my Diablo III heroes on my PS4
  • My Diablo III characters are missing on my Switch

Diablo III heroes are saved on your console directly and/or depending on your account, may be backed up to your cloud save. Contact Xbox Live, PlayStation Network, or Nintendo for assistance in recovering data from cloud storage.