Account has been hacked or compromised.

How the silence penalties work

How to consolidate multiple Blizzard accounts into a single account.

Troubleshooting steps for payment error: Oops! This needs your attention.

Boku payment error information

Using payment installments for Blizzard products

Explains the level of technical support we offer for all our games.

How to read and analyze WinMTR data in order to track down a potential connection issue.

Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.

This article explains the process of speaking to a Game Master (GM).

Use the steps below to troubleshoot installation issues for Blizzard games.

Troubleshooting steps to resolve performance problems in Diablo III.