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Account has been hacked or compromised.
Account SilencedHow the silence penalties work
Combine Blizzard AccountsHow to consolidate multiple Blizzard accounts into a single account.
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Troubleshooting steps for payment error: Oops! This needs your attention.
Boku Payment Stuck in PendingBoku payment error information
Can I pay for products in installments?Using payment installments for Blizzard products
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Explains the level of technical support we offer for all our games.
Running WinMTRHow to read and analyze WinMTR data in order to track down a potential connection issue.
Updating Your Drivers and Operating SystemOut-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
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This article explains the process of speaking to a Game Master (GM).
Troubleshooting Installation and PatchingUse the steps below to troubleshoot installation issues for Blizzard games.
Diablo III Performance IssuesTroubleshooting steps to resolve performance problems in Diablo III.
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