Charged for the Same Order More Than Once

Updated: 3 weeks ago
Article ID: 12742
Relevant Games:

Common Problems

  • My credit card was charged multiple times for the same subscription
  • My PayPal account was charged twice for the same order

If your credit card or bank account statement shows two (or more) charges for the same order, this means your financial institution set funds on hold until the transaction settles. However, you will be charged only once.

Authorization holds are a common banking practice. Only your financial institution can remove an authorization hold.