PayU Credit Card Purchase Rejected or Declined

Updated: 5 months ago
Article ID: 17204

Common Problems

  • Credit Card purchase is not going through
  • PayU Card has been rejected
  • PayU purchase failed

  • Confirm your internet browser is not the cause of the problem
    • Ensure it is up to date and any pop-up or script blockers are disabled
    • Clear cache and cookies: Chrome | Firefox | Internet Explorer | Safari
    • You may also try to place your order using a different browsers.
  • Ensure your card is allowed to pay online
    • Contact your bank or card issuer to enable online payments
    • Let your card issuer know the payments you are attempting are legitimate purchases
  • Try using a different payment method