This Phone Number is Already in Use for Another Account

Updated: 8 hours ago
Article ID: 202793
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Common Problems

  • I have two accounts and would like to add my phone number to both
  • Cannot add my phone number to my Battle.net account, it says the number is already used in another account

A phone number can only be added to a single Battle.net account.

If you added your phone number to another Battle.net account, log in to that account's Account Details page to remove the number. If you need help, contact us.

Note: While you can move your number to a different account, please be aware of the following:

If the number was used to create a Free to Play game account (Warzone or when it releases, Overwatch 2) OR on a newly created paid game account for a game that requires SMS, once added that same number cannot be used to create a second new game account for those games.