This Phone Number is Already in Use for Another Account

Updated: 2 months ago
Article ID: 202793

Common Problems

  • I have two accounts and would like to add my phone number to both
  • Cannot add my phone number to my account, it says the number is already used in another account

A phone number can only be added to a single account. Customer Support cannot bypass this limitation. 

If you added your phone number to another account, log in to that account's Account Details page to remove the number.

Important: Some games such as Warzone 2.0 and newly created Overwatch 2 accounts require that you add a phone number before you can play, and you cannot use the same number to create two game accounts of the same game. Customer Support cannot help with unlinking a phone number from a game account. If you used your number to create a Warzone 2.0 or Overwatch 2 account on your first account, you can move your phone number to a new account, but this will not allow you to create a second Warzone 2.0 or Overwatch 2 account on your new account; for that you must add a different, unused phone number instead.