Error 395000

Updated: 2 years ago
Article ID: 20659
Relevant Products:

Common Problems

Error: There was a problem loading the game license. Please try again. (Code 395000)

Follow the steps below to resolve this issue.

  1. If the App is still downloading game data, allow it to finish the installation and try again.
  2. Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  3. Resolve connection issues by following the steps on our support article.

Tried everything here?

If you have tried all of these steps and still require assistance, please visit our Technical Support Forum or contact us.