Cannot Add Funds to a Trial Account

Updated: 2 weeks ago
Article ID: 22079
Relevant Products:

Common Problems

  • Cannot add funds to a trial account
  • Cannot add game time card to a trial account

To resolve this error, complete the account set up process. This includes adding contact information, selecting a secret question, and verifying your email address.

If you already set up your account and still cannot add Balance, contact us.