Common Problems
- Don't remember Diablo account information
- Can't remember login for Diablo 3 account
If you do not recall your account information, contact us for assistance. The following information can be used to help locate an account:
- A CD key used on the account (game or expansion)
- First and last name of account owner
- Any email addresses that may have been used on the account
- BattleTag
- Order IDs for purchases made on the account
Note: Blizzard employees will never ask you for the password of your account. Do not provide passwords when creating tickets for your security.
Please log in to submit feedback.
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!