Can't Claim Shadowlands

Updated: 3 months ago
Article ID: 257201
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Common Problems

  • A friend gifted me a Shadowlands code but I cannot claim it
  • I purchased the Collector's Edition of Shadowlands but when I try to claim it I get an error

Shadowlands has been merged into the base game with the 10.0 pre-patch. Unused Shadowlands codes can no longer be claimed and no longer grant a character boost. If you have an unused Shadowlands code contact your point of sale for a refund or exchange.

Customer Support will not grant character boosts.