Claiming a WoW Game Time Code Gives Error: Oops! Something Went Wrong

Updated: 2 months ago
Article ID: 264578
Product:

Common Problems

  • I can't claim my physical card for game time, I keep getting an error
  • I have a WoW game time card that I can't claim. The website keeps saying "Oops! Something went wrong."

To troubleshoot issues with claiming game time cards, try the following steps:

  • Make sure you're claiming your code while logged in on your Account Settings overview page
  • Make sure that the code you are trying to activate is for the correct region. The region of your WoW account should match the region of the game time code.
  • Clear your browser cache and cookies
  • Try a different browser
If you continue to get this problem, contact us for investigation and assistance. Provide the following information in your ticket:
  • The code you are trying to claim
  • A photo of the original card you purchased
  • The name or number of the WOW account you would like the time on