- I opened the Great Vault to pick up my weekly rewards and it is empty
- I disconnected while selecting my rewards and when I logged back in the vault was empty
This problem can happen after you log out or get disconnected while you have the Great Vault open.
To resolve the display issue, simply log out and log back in. You may need to relog multiple times for the interface to refresh and populate your rewards correctly again.
If you did not complete any objectives prior to weekly reset, there will be no rewards to claim from The Great Vault. This is intended. Please check the Wowhead guide for more information.
Note: With Patch 9.2, the Great Vault has been updated for the new raid, and now only offers rewards for defeating Sepulcher of the First Ones raid bosses. It no longer awards loot for Castle Nathria or Sanctum of Domination.