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Diablo IV Connection Issues

Updated: 2 weeks ago
Article ID: 333526

Common Problems

  • Diablo IV is lagging
  • I experience high latency when playing Diablo IV
  • I am frequently disconnecting from Diablo IV

If you are unable to connect, or if you are experiencing high latency or frequent disconnects while playing the game, follow the steps below to resolve the issue.

  1. Check BlizzardCS on Twitter for breaking news and information on our services.
  2. Close all other applications to resolve software conflicts and free up resources.
  3. Reset your network devices, which resolves a variety of problems
  4. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  5. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  6. Release and renew your IP and flush your DNS to resolve any network conflicts.
  7. Disable any proxies that may interfere with the login module.
  8. Update your drivers and operating system to resolve any compatibility issues.