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Troubleshooting Diablo IV Connection Issues on Consoles

Updated: 10 months ago
Article ID: 333765
Product:

Common Problems

If you're having high latency, lag, or trouble connecting and staying connected to Diablo IV on your PlayStation or Xbox, follow these steps to help resolve your issue:

  1. Reset your network devices to make sure your router hasn't become flooded with data.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  3. Check your network configuration to find any issues with your firewall, router, or port settings.

For Console run your console's built-in connection test (PlayStation 4) (Xbox One) .


Tried everything here?

If the above steps did not resolve your problem, visit our Diablo IV forums or contact your console's manufacturer for more assistance (Sony) (Microsoft).