Updated: 1 year ago
Article ID: 34376
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Common Problems

We're trying to launch the desktop app, but it's busy. Try again in a few moments. If it happens again, please try restarting your computer.
Error code: BLZBNTBTS0000005E

The desktop application tried to perform an action that with a process already running. For example, uninstalling the game while actively playing it.

  1. Wait for the current process to complete, and try again.
  2. Restart the app to clear any stalled Agent processes.
  3. This error may occur when the desktop app is required but not installed. Please download and install this application and test again.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.