Replace Digital Purchase with Collector's Edition

Updated: 9 months ago
Article ID: 36942

Common Problems

  • Do I get a refund for claiming the physical Collector's Edition over my digital purchase?
  • I purchased Dragonflight to access early features and I would like to buy the Collector's Edition when it is available, will I get compensation?

If you buy Dragonflight (Base, Heroic, or Epic) on the Shop and then redeem a Collector's Edition code, we will automatically refund you the cost of your digital purchase in Balance, as long as you redeem the Collector’s Edition code before December 31, 2023. 

Check our Dragonflight Collector's Edition announcement blog for more information.

Customer Support doesn't grant compensation.