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Troubleshooting steps for payment error: Oops! This needs your attention.Boku Payment Stuck in Pending
Boku payment error informationCan I pay for products in installments?
Using payment installments for Blizzard products
Explains the level of technical support we offer for all our games.Running WinMTR
How to read and analyze WinMTR data in order to track down a potential connection issue.Updating Your Drivers and Operating System
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.