Received Password Reset Email But Didn't Request It

Обновлен: 4 месяца назад
Номер статьи (ID) 14328
Применимо к играм:

Распространенные проблемы

Receiving emails about account password resets, but have not tried to login and did not request them.

If you have received a password reset email without requesting one, we recommend that you take steps to secure your account:

  1. Выполните сканирование компьютера антивирусом, чтобы удалить вирусы или другие вредоносные программы.
  2. Update the password on your Blizzard account
  3. Update the password on your email account
  4. Add an authenticator to your account
If you need help recovering your account, contact Customer Support.