Playful Sprites Crash Starting Hearthstone Game

Обновлен: 2 дня назад
Номер статьи (ID) 18238
Применимо к играм:

Распространенные проблемы

  • My Hearthstone crashes when I launch it because of "playful sprites."

If you are experiencing disconnections when attempting to launch Hearthstone, try the following steps:

  1. Обновите драйверы, чтобы исправить ошибки совместимости.
  2. Reset your in-game options to resolve crashing and performance problems.
  3. Disable or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  4. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.
  5. Run the repair tool to repair any damaged game files.
  6. Close all other applications to resolve software conflicts and free up resources.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forum or contact us.