Common Problems
- Do I get a refund for claiming the physical Collector's Edition over my digital purchase?
- I purchased the game to access early features and I would like to buy the Collector's Edition when it is available, will I get a compensation
If you want to enjoy the pre-order exclusive items and access right away, you can buy The War Within on the Battle.net shop. If you buy The War Within (Base, Heroic, or Epic) on the Battle.net Shop and then redeem a Collector's Edition code later on, you will automatically be refunded the cost of your digital purchase in Battle.net Balance, as long as you redeem the Collector’s Edition code before December 31, 2025.
Check our The War Within Collector's Edition announcement blog for more information.
Customer Support does not grant compensation.
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