Black Screen in Diablo III

Updated: 2 months ago
Article ID: 12719
Relevant Games:

Common Problems

Diablo III launches to a black screen

Windows®

  1. Update your drivers to resolve any compatibility issues.
  2. Try closing background applications to resolve any software conflicts.
    Note: This includes any Overlay programs you may be running.
  3. Run the repair tool to repair any damaged game files.
  4. Reset game settings from the Blizzard Battle.net desktop app.
    1. Click the Options Menu.
    2. Select Game Settings.
    3. Scroll down to Diablo III and click Reset In-Game Settings.
Advanced Troubleshooting
  1. Start the game in Windowed Mode:
    1. Click the Blizzard Icon on the Blizzard Battle.net desktop app.
    2. Select Settings.
    3. Click Game Settings.
    4. Check the Additional command lines arguments box under Diablo 3: Reaper of Souls.
    5. Type -w in the box and click Done.
  2. Changes to the software settings on your video card drivers may cause crashes or performance issues. Reset your video driver settings to correct this problem.
  3. Overheating can cause performance issues, game crashes, and full computer lockups. Check for overheating components.
  4. Set your components to factory default speeds to resolve crashes due to overclocking.
  5. If the problem persists, uninstall and reinstall the game.

Mac®

  1. Update your drivers to resolve any compatibility issues.
  2. Try closing background applications to resolve any software conflicts.
    Note: This includes any Overlay programs you may be running.
  3. Run the repair tool to repair any damaged game files.
  4. Reset game settings from the Blizzard Battle.net desktop app.
    1. Click the Options Menu.
    2. Select Game Settings.
    3. Scroll down to Diablo III and click Reset In-Game Settings.
Advanced Troubleshooting
  1. Start the game in Windowed Mode:
    1. Click the Blizzard Icon on the Blizzard Battle.net desktop app.
    2. Select Settings.
    3. Click Game Settings.
    4. Check the Additional command lines arguments box under Diablo 3: Reaper of Souls.
    5. Type -Displaymode 0 in the box and click Done.
  2. Overheating can cause performance issues, game crashes, and full computer lockups. Check for overheating components.
  3. If the problem persists, uninstall and reinstall the game.

Tried everything here?

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