Error: "This account cannot make purchases from the Blizzard Shop"

Updated: 4 months ago
Article ID: 20263
Relevant Products:

Common Problems

  • Error: "This account cannot make purchases from the Blizzard Shop"
  • The game tells me I am not allowed to buy 

You will receive this error if your purchases are restricted by Parental Controls.

You can disable restrictions in the Parental Controls Dashboard. If you want to completely remove Parental Controls from your account, contact us.